Cookie Policy

    Last updated: 26 July 2026

    1. What Are Cookies

    Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

    Cookies help us remember your preferences, keep you logged in, understand how you use our platform, and improve your overall experience.

    2. How We Use Cookies

    Reuben AI uses cookies and similar tracking technologies for several purposes:

    • Essential Functionality: Remembering your login status and maintaining your session
    • User Preferences: Storing your theme preferences (dark or light mode), dashboard layout, and feature settings
    • Analytics: Understanding how you interact with our platform to identify improvements
    • Performance: Monitoring platform performance and identifying technical issues
    • Security: Protecting against unauthorized access and fraudulent activity

    3. Types of Cookies We Use

    Strictly Necessary Cookies (Cannot Be Disabled)

    These cookies are essential for the website to function properly. Without them, you would not be able to log in or use the platform. They include:

    • Authentication tokens that keep you logged in to your account
    • Session identifiers that maintain your connection to the platform
    • Security tokens that protect against cross-site request forgery (CSRF) attacks
    • Authentication cookies that manage your login session

    Analytics Cookies (Can Opt Out)

    These cookies help us understand how users interact with Reuben AI. We use analytics to improve the platform and identify features that are most valuable to our users. Our analytics partners include LinkedIn Insight Tag on this marketing website and PostHog within the Reuben AI platform.

    Analytics data is aggregated and anonymized where possible. We do not use analytics to identify you personally or share your individual usage patterns with third parties.

    Functional Cookies (Can Opt Out)

    These cookies enable enhanced functionality and personalization. They remember your choices and preferences to provide a more tailored experience:

    • Theme preferences (dark mode or light mode)
    • Sidebar collapsed or expanded state
    • Last selected fund or organization
    • Dashboard layout and widget preferences
    • Notification settings and dismissed alerts

    4. Local Storage and Similar Technologies

    In addition to cookies, we use browser local storage to enhance your experience. Local storage allows us to save data directly in your browser for faster access and offline functionality. We use local storage for:

    • Caching frequently accessed data for improved performance
    • Storing draft content like unsaved notes or form data
    • Remembering user interface preferences and customizations
    • Enabling limited offline functionality

    Local storage data remains on your device indefinitely until you clear it through your browser settings or we update it.

    5. Third-Party Cookies

    Some cookies on Reuben AI are set by third-party services we integrate with:

    • PostHog: Analytics and user behavior tracking within the Reuben AI platform. PostHog may set cookies to track your session and usage patterns across visits.
    • Supabase: Authentication and database services may set cookies for session management.
    • LinkedIn: LinkedIn Insight Tag on this marketing site (see Tracking Pixels below).

    These third-party services have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use cookies.

    6. Tracking Pixels

    We use the LinkedIn Insight Tag, a lightweight JavaScript tag that enables the collection of data regarding visits to our website from LinkedIn advertising. This tag powers conversion tracking, audience retargeting, and website demographics for our LinkedIn advertising.

    Data collected: The LinkedIn Insight Tag collects page URL, referrer URL, IP address (used for geographic location at country or region level, but not stored), device and browser characteristics, and timestamp of the page visit.

    Purpose: This data is used to provide aggregated website analytics (such as page views and demographics) and to enable LinkedIn ad retargeting for visitors who have previously visited our site. All data is encrypted, IP addresses are truncated, and LinkedIn member direct identifiers are removed within seven days.

    You can opt out of LinkedIn's collection of data for ad targeting and analytics by visiting: LinkedIn Guest Controls. For more information, see LinkedIn's Cookie Policy.

    7. How to Manage Cookies

    You have control over cookies and can manage them in several ways.

    Browser Settings

    Most web browsers allow you to control cookies through their settings. You can typically:

    • View and delete existing cookies
    • Block cookies from specific websites
    • Block all third-party cookies
    • Clear all cookies when you close your browser

    Instructions for popular browsers:

    • Chrome: Settings, Privacy and Security, Cookies and other site data
    • Firefox: Settings, Privacy and Security, Cookies and Site Data
    • Safari: Preferences, Privacy, Cookies and website data
    • Edge: Settings, Privacy search and services, Cookies and site permissions

    Platform Cookie Preferences

    You can manage your cookie preferences directly within Reuben AI by navigating to Settings, Privacy, Cookie Preferences. Here you can opt out of analytics and functional cookies while still using the platform.

    Opting Out of Analytics

    • Use platform settings to disable analytics tracking
    • Enable "Do Not Track" in your browser (we respect DNT signals for analytics)
    • Contact us at hello@goreuben.com to request manual opt-out

    8. Impact of Disabling Cookies

    While you can disable cookies, doing so may affect your experience on Reuben AI:

    • Essential Cookies Disabled: You will not be able to log in or use the platform. These cookies are required for basic functionality.
    • Analytics Cookies Disabled: No impact on platform functionality. We simply will not track your usage patterns.
    • Functional Cookies Disabled: Your preferences will not be saved between sessions. You will need to manually set your theme, layout, and other preferences each time you log in.

    9. Do Not Track Signals

    Reuben AI respects "Do Not Track" (DNT) browser signals for analytics and tracking cookies. If you enable DNT in your browser:

    • We will not track your usage for analytics purposes
    • Essential cookies required for platform functionality will still be set
    • You may notice reduced personalization and functionality

    10. Updates to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be reflected in the "Last Updated" date at the top of this page.

    We will not provide separate notification for cookie policy changes, so we encourage you to review this page periodically.

    11. Contact Us

    If you have any questions about our use of cookies or this Cookie Policy, please contact us at hello@goreuben.com.