Last updated: 26 July 2026
By creating an account, accessing, or using Reuben AI's services, you accept and agree to be bound by these Terms of Service. If you are accessing the platform on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
You must be at least 18 years old to use Reuben AI. This platform is designed for professional use in private capital investment workflows and is not intended for minors.
By creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and our Cookie Policy. Your continued use of the Services constitutes ongoing acceptance of these terms.
To use Reuben AI, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Account security is your responsibility. You must immediately notify us at hello@goreuben.com if you suspect unauthorized access to your account. We strongly recommend enabling multi-factor authentication where available.
Accounts are assigned specific roles within your organization, including super admin, admin, fund manager, analyst, viewer, founder, and external investment committee members. Access permissions are managed by your organization's administrators.
Pricing is displayed in your local currency for convenience. All charges are processed in Australian Dollars (AUD). Your payment provider may apply currency conversion fees which are beyond our control.
Reuben AI offers subscription-based access with various pricing tiers. By subscribing, you agree to pay all applicable fees according to the billing cycle you select, either monthly or annual.
Subscriptions automatically renew at the end of each billing period unless you cancel at least 30 days before renewal. Fees are non-refundable except where we terminate your account without cause or as required by law. Late payments may result in service suspension.
Usage limits apply based on your subscription tier. Exceeding these limits may result in additional charges or temporary service restrictions until the next billing cycle.
You agree to use Reuben AI only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the platform by any third party. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within Reuben AI.
You must not misuse our Services by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Services, the server on which our Services are stored, or any server, computer, or database connected to our Services.
The design of the Reuben AI Service along with Reuben AI created text, templates, scripts, graphics, interactive features and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to Reuben AI, subject to copyright and other intellectual property rights under the law.
Service is provided to you AS IS for your information and personal use only. Reuben AI reserves all rights not expressly granted to you in and to the Service. You agree to not engage in the use, copying, or distribution of any of the Service other than expressly permitted herein.
Users may post, link, and otherwise make available content to the Service. You are responsible for the content you provide to Reuben AI, including its reliability, accuracy, and legality.
You retain any intellectual property rights that you hold in that content. In short, what belongs to you is yours. However, by providing content to Reuben AI, you grant us a non-exclusive license to use, reproduce, modify, and display such content in connection with the Service and our business, including for the purpose of operating, promoting, and improving the Service.
Both Reuben AI and the user agree to protect the confidentiality of proprietary information. Proprietary information includes non-public information relating to features, functionality and performance of the Service.
Proprietary information will not, however, include any information that (a) is or becomes generally known to the public; (b) was known to the receiving party prior to its disclosure by the disclosing party; (c) is independently developed by the receiving party without use of or reference to the disclosing party's proprietary information; or (d) the receiving party is required to disclose by law.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless Reuben AI and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of the Service, or (b) a breach of these Terms.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Reuben AI, its subsidiaries, affiliates, and its licensors do not warrant that (a) the Service will function uninterrupted, secure or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.
Reuben AI is a software platform operated by Reuben Ventures Pty Ltd. Nothing on this website or within the platform constitutes investment advice, financial advice, legal advice, tax advice, or a recommendation to buy, sell, or hold any security, financial product, or investment strategy. All analysis, scoring, and outputs generated by the platform are for informational purposes only. Users should consult qualified professional advisors before making any investment decisions.
To the maximum extent permitted by law, Reuben AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
Liability Cap: Our total aggregate liability for all claims related to the Services is limited to the greater of:
Jurisdictional Variations: These limitations apply to the maximum extent permitted by law in your jurisdiction. Where your local law requires a higher standard of care or imposes mandatory consumer protections (such as the Australian Consumer Law, EU Consumer Rights Directive, or similar regulations), those protections apply and supersede any conflicting provisions in these Terms.
Nothing in these Terms excludes or limits our liability for death, personal injury, fraud, or any other liability that cannot be excluded or limited under applicable law.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Reuben AI respects the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights ("Infringement") of any person.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to hello@goreuben.com and include in your notice a detailed description of the alleged Infringement.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Reuben AI.
Reuben AI has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Reuben AI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
These Terms are governed by the laws of New South Wales, Australia, except where mandatory consumer protection laws of your jurisdiction apply and provide you with greater protection.
For disputes arising from these Terms:
EU/UK users retain the right to bring proceedings in their country of residence. California users may opt-out of arbitration within 30 days of account creation.
Please review our Privacy Policy, which also governs your use of the Services, for information on how we collect, use and share your information.
These Terms constitute the entire agreement between you and Reuben AI relating to the Service and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Reuben AI with respect to the Service.
A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
If you have any questions about these Terms, please contact us at hello@goreuben.com.